KDW Training
All of our training courses are offered onboard, allowing the team to work in familiar surroundings while concentrating on fine-tuning both their theoretical and practical skills.
We also offer bespoke training courses, tailored to the exact requirements of your team and yacht.
Contact us and let us know what you are looking for and how much time you have available. We will compile a course to suit your needs.
Duration: 1.5 days
Course Description:
This one-and-a-half-day course focuses on the administrative, organisational and Human Resources side of successfully managing an Interior Team, while also covering important aspects of Health, Safety and Security. It provides the skills required to improve organisation onboard on a number of different levels from the day to day running of the Interior, inventories and checklists to hiring new crew and performance management.
Course content:
Prerequisites:
Minimum requirements: Candidates must have some formal basic training and / or previous on-board training and experience-minimum of 1 season.
Advanced Service
Duration: 3 days
Course Description:
The Advanced Service Module provides a thorough overview on both a theoretical and practical level of different service styles such as Butler and Silver service, as well as the knowledge and ability to run service smoothly and efficiently - key skills required within any Interior team. Other important aspects of service include table setting, mise en place, caviar service and understanding luxury accompaniments and menu items. Additional service skills such as carving, fileting and flambé are practised. Focus is placed on practical ability and on mastering the finer details. Delegates are also shown how to provide, organise and manage event services both onboard and ashore.
Course Content
Prerequisites:
Minimum requirements: Candidates must have some formal basic training and / or previous on-board training and experience-minimum of 1 seasons.
Duration: half day
Course Description:
This introduction to the world of cigars offers a sound theoretical foundation and provides candidates with the ability to deal with cigars confidently and develop a greater appreciation for this luxury item. Understanding production and correct handling methods, as well as what to do when a guest requests a cigar, are all skills taught in this module.
Course Content:
Prerequisites:
Minimum requirements: Candidates must have some formal basic training and / or previous on-board training and experience-minimum of 1 season.
Duration: 1 day
Course Description:
This one-day course provides in depth knowledge of the advanced aspects of Housekeeping and organisation skills required for the maintenance and smooth running of the guest interior. There is a thorough review of Housekeeping basics, followed by more advanced theory on the care and maintenance of surfaces and fabrics. Focus is also given to anticipating guest needs, time management and the importance of attention to detail in the Housekeeping department.
Course content:
Prerequisites:
Minimum requirements: Candidates must have some formal basic training and / or previous on-board training and experience-minimum of 1 seasons.
Duration: 2 days
Course Description:
This two-day course covers the key aspects of valet service while providing an insight into the importance of the relationship between the employer/guest and the valet. Focus is given to applying efficient valet services such as handling guest clothing and accessories, suitcase packing and wardrobe management. Ironing and pressing of guest clothing, shoe care, understanding the correct attire for occasions and how to tie a bowtie are just some of the topics covered in this hands-on course.
Prerequisites:
Minimum requirements: Candidates must have completed the Advanced Laundry module and have some formal basic training and / or previous on-board training and experience-minimum of 1 seasons.
Compulsory before Valet service module
Duration: 1 day
Course Description:
This one-day course offers invaluable tips, guidelines and practical training on how to apply and manage efficient laundry services onboard. It includes a thorough overview and practical sessions on professional ironing of garments and linens while also looking at useful procedures and simple steps which can save time while still ensuring the highest standards in equipment, garment and linen care.
Course content:
Prerequisites:
Minimum requirements: Candidates must have some formal basic training and / or previous on-board training and experience-minimum of 1 seasons.
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