Onboard Housekeeping and Valet Masterclass

A rigorous review of housekeeping standards and practices as well as key valet skills needed during the season.

The following topics are covered to ensure crew deliver immaculate interiors, seamless valet support, and a refined guest experience throughout the season:

Mindset of excellence in Housekeeping
Care and maintenance of surfaces
Care and maintenance of fabrics (Incl. carpets)
Eye for detail in guest interior
Review of turn-down and interior set-up standards
Handling guest clothing and shoes
Professional folding techniques
Suitcase packing/unpacking
Wardrobe management
Creating ‘wow’ moments for guests

Training Style:

Onboard

Time Commitment:

2-3 Days

Course investment:

Certification upon completion:

KDW Training Certificate