One of the most effective ways of training is to come onboard and work with you in your environment! Using the items and equipment you use on a daily basis in the guest interior, working in the areas where you will be working and developing confidence, organisational skills and flow.
Below is a selection of Masterclasses, outlining our most-asked-for topics and skills.
Onboard Service Masterclass is an intensive, hands-on program designed to elevate onboard service standards through precision, confidence, and consistency. Over three focused days, crew refine professional comportment, master classic and modern service styles, and apply best-practice systems through live, evaluated service scenarios.
Onboard Housekeeping and Valet Masterclass is a focused, practical program designed to refine interior standards and elevate the guest experience. Across two to three immersive days, crew strengthen attention to detail, master care of interiors and wardrobes, and deliver polished, personalised service that creates lasting “wow” moments.
Onboard Cigar Masterclass is a one-day program designed to give interior crew the knowledge and confidence to handle, store, and serve cigars with professionalism. Blending theory with guided tasting and pairing, the course equips teams to deliver refined cigar service and confidently advise guests.
If you’re looking for something more tailored, bespoke onboard training programs are also available.
