KDW Training

Chief Stewardess/Senior Stewardess Course

About this course:

It’s time to step up and fine-tune your skills. This five-day programme is aimed at individuals who have worked in senior positions onboard for at least two seasons who are looking to consolidate their knowledge base and potentially build valuable new skills to help them become more effective in their roles.  

We start off by taking an in-depth look at the Yacht Interior Administration skills required to successfully run the Interior department. This provides a sound theoretical foundation as well as practical training in creating and using checklists, standard operating procedures (SOPs), inventories, interior manuals for all Interior sub-departments (Service, Housekeeping & Laundry) as well as uniform inventories, ordering and purchasing.  

From here we move to some of the key Human Resource elements of recruitment, performance management and how to train and develop your team. We look at the importance of communication, health and safety and as well as an introduction into MLC, flagstate regulations and crew contracts. We also cover how to organise and successfully manage Shipyard and Refit periods for the Interior, sharing valuable knowledge and experience that can be put into action immediately.  

What will you learn:

The course is divided as follows:

Pre-enrolment call and CV

If this course sounds like something that you would be interesting in, then please send through an updated CV so that we can evaluate your experience. We will then arrange a time for a short call to go over the course, pre-requisites and expectations so that we can ensure that this is indeed, the right training option for you.


Once you have been accepted onto the course and the deposit has been received, you will be required to complete two mandatory pre-assignments:
1: A review of etiquette and communication (ICE)
2: A review of health, safety and security (HSS)
Both of these assignments MUST be passed prior to the start of the course.


The primary means of evaluation is continuous assessment and oral evaluation– all tasks and exercises throughout the week must be completed and passed, to the standard required by the IAMI GUEST program.

Bonus gift

As an extra bonus, you will receive a copy of our ‘Chief Stewardess Templates’ folder containing 35 templates for various checklists, SOPs, inventories and other useful documents for creating an Interior Manual onboard.

If you feel that it is time to develop your skills and knowledge as a Chief Stewardess or Head of Department onboard, then this intense five-day program is for you.

Training Style:


Time Commitment:

5 Days

Course pre-requisites:

Minimum 2 seasons onboard, preferably in senior position

Course investment:


Upon meeting the IAMI GUEST requirements, candidates will be awarded the following certificates:

  • IAMI GUEST Yacht Interior Administration U34
  • IAMI GUEST Human Resources U30
  • KDWT Chief Stewardess Training Course Certificate

A 50% deposit will be required to secure your place on the course. The balance must be paid prior to the start of the course.